Support
How to reach Hopy for account access, safety, privacy, copyright, billing, or creator profile questions.
Updated May 21, 2026
Include your username, account email, the affected post or profile link, screenshots when useful, and a short description of what happened.
For privacy or account access requests, include enough information for us to verify account ownership before making changes.
For urgent safety issues, report the content in the app when possible and include links or usernames in your support message.
Do not include sensitive government IDs, passwords, or payment details unless support specifically asks through a secure channel.
Copyright owners can use the DMCA page to understand what information should be included in an infringement notice.