Help
Fast answers for account access, profile setup, creator links, video posts, notifications, and safety requests.
Updated May 21, 2026
If you cannot sign in, use password reset from the login screen and check that you are using the same email connected to your Hopy account.
If you believe someone else accessed your account, contact support with the username, email, and a short description of what changed.
Use account settings to update your display name, bio, avatar, cover image, and profile details.
Use Links to add, reorder, edit, or remove creator destinations. Keep destinations current so profile visitors can reach the right place.
Use Compose to publish short-form video. Keep captions clear, respect rights, and make sure the post settings match the audience you intend.
Feed and profile visibility can change based on post state, account restrictions, premium access, and safety settings.
Use report actions on content or profiles when something looks unsafe, infringing, misleading, or abusive.
For account-specific help, contact support with your username, the affected link or post, and the result you expected.